Assistant General Manager
What is required?
- Graduate or equivalent
- Minimum of 1 year in a similar position
- Excellent communication skills, time management, attention to detail
- Strong people skills and a proven track record of people development
- Effective trainer and a solid Food Safety and Health & Safety knowledge
- Excellent command of the English language
What will you get?
- Competitive pay
- 45 hour work week
- 28 days holiday
- Participation in a non-contractual tronc scheme that can earn you between £2-£4 per hour depending on how busy your bakery is (including the management team). Participation in a performance-based bonus scheme.
- Great work-life balance
- Free, nutritious and organic meals while working and generous discounts when off duty
- Perkbox
- Cycle to work scheme
- Study support and professional qualifications with an industry-leading and apprenticeship scheme
- Up to £200 cash reward for every recommended team member and up to £500 cash reward for every recommended manager
- In-house training academy offering an exciting portfolio of courses and development paths
- 6 monthly team survey
- Regular socials
- Regular team and companywide incentives
What will you do?
- 40% Managing and supervision the service
- 30% Managing and coaching the team
- 20% Business Administration
- 10% Consultation with Manager
This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.
Vacancy
As an Assistant General Manager at Le Pain Quotidien you are responsible for the day to day running of the service. You are the General Manager's right hand and ensure that guests feel at home at all times. You do this by setting an example, driving service standards, welcoming and inducting new employees, coaching, training and motivating your team.
You ensure that you build a strong team that can deliver the high quality service that guests can expect at Le Pain Quotidien. You open or close the bakery and take care of the (daily) planning/organisation, sso that everyone knows what is expected of themhim or her. During the day, you are the point of contact for guests and employees. You will be dealing with the team issues/questions and you will be in charge of resolving any guest complaints promptly and appropriately. At the end of the working day, you count the cash register and report the achieved results to your Manager and/or District Manager. You also check the orders and supply of products, so that there is exactly enough stock of each ingredient and product. Together with the Manager, you will lead a team that consists of Kitchen staff, Hosts and occasional temporary workers.
If you enjoy making guests happy, get along well with different types of people, and find it challenging to work hard, then this is a job for you.
Working week
We like to keep busy. There are so many opportunities to connect with guests and to coach the team in action. We always ask ourselves, how can we improve the service and our skills even further.
Slow days are not as much fun, we don’t like when time passes slowly. But, even administration jobs needs to get done, and this is a good time for it.
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- Receive order and open store
- Lunch
- Counting the cash register
- Being a host and managing staff
- Being a host and managing staff
- Help tidy up and clean
- Check order
- Daily Food Check
- Daily briefing
-
- Counting the cash register
- Help tidy up and clean
- Open store
- Being a host and managing staff
- Lunch
- Being a host and managing staff
- Daily Food Check
- Daily briefing
- Weekly planning support
-
- Lunch
- Managing staff
- Counting the cash register
- Help tidy up and clean
- Open store
- Looking for a replacement for a sick colleague
- Being a host and managing staff
- Being a host and managing staff
- Daily Food Check
- Daily briefing
- Solving conflict
-
- Lunch
- Counting the cash register
- Help tidy up and clean
- Open store
- Working behind the counter
- Coaching and onboarding a new team member
- Being a host and managing staff
- Daily Food Check
- Daily briefing
-
- Lunch
- Counting the cash register
- Help tidy up and clean
- Receive order and open store
- Order Checking
- Being a host and managing staff
- Working behind the counter
- Daily Food Check
- Daily briefing
Firsthand experience
Growth
You will receive four weeks training program when you join us and a sign-off at the end of your 3 months. You will be supported by our training manager and your centre of excellence trainer. Your work mentor will provide guidance with on-the-job learning complimented by job specific online courses. You will have regular catch-ups with your manager and engaging development workshops in our Farming Academy.
Working at Le Pain Quotidien UK
Le Pain Quotidien (French for 'daily bread') is an all day bakery chain founded in 1990 by Alain Coumont. Alain was dissatisfied with the quality of bread in Brussels, so he started making his own sourdough bread using only four ingredients: water, flour, salt and time. Now Le Pain Quotidien has more than two hundred restaurants in fifteen countries, spread over three continents.
- Headquarters in Brussels, Amsterdam, London and Paris
- 5.000 employees worldwide
- Active in 15 countries
- 41% / 59%
- Black outerwear
Colleagues
Application process
Interesting job?
