As a General Manager at Le Pain Quotidien you are fully responsible for the business, its people and performance. You are in charge of recruitment, scheduling, team development and business performance. You do this by setting an example, management team development, cost, stock and labor management and coaching and inducting new employees. You are also responsible for all safety matters and well being of your team.

You ensure that you have always a strong team working that can deliver the high quality of food and service that guests expect at Le Pain Quotidien. You open or close the bakery and take care of the (daily) planning/organisation, so that everyone knows what is expected of them. During the day, you are the point of contact for guests, employees and your management team. You will be dealing with the team issues/questions and you will be in charge of resolving any guest complaints promptly and appropriately. At the end of the working day, you count the cash register and report the achieved results, issues and comments to your District Manager. You also check the orders and supply of products, you record hours that your team worked, and you will report any important information back to your team. Together with your management team, you will lead a team that consists of Kitchen staff, Front of House team, Retail team and Baristas and occasional temporary workers.