What is required?
- High school level
- Minimum of 6 months in a similar position
- Good communication skills and attention to detail
- Strong people and training
- Effective trainer and a solid Food Safety and Health & Safety knowledge
- Good command of the English language
What will you get?
- £10.75 - £11.50 per hour
- 25 to 45 hours per week
- 28 vacation days
- Participation in a non-contractual tronc scheme that can earn you between £2 - £4 per hour depending on how busy your bakery is (including the management team). Participation in a performance-based bonus scheme.
- Cycle to work scheme
- Free, nutritious and organic meals while working and generous discounts when off duty
- Regular socials and team and companywide incentives
- 6 monthly team survey
- Up to £200 cash reward for every recommended team member and up to £500 cash reward for every recommended manager
- Study support and professional qualifications with an industry-leading and apprenticeship scheme
- In-house training academy offering an exciting portfolio of courses and development paths
What will you do?
- 45% Serving guests
- 30% Supervision and on job training
- 15% Working behind the counter
- 10% Administration
This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.
Ask a question directly
Katarina Mizakova
HR
Vacancy
As a Supervisor at Le Pain Quotidien, you are responsible for everything smooth running of the service. You ensure that the team knows what they are doing, which section they are working in and that they are supported.
You help the team with questions or problems and make sure everyone takes a break on time. You always lead by example and you take pride in your guest care and product knowledge. If you supervise a closing shift, you make sure that everything is cleaned up properly. You may also be responsible for banking and the end of day banking. You are also an important member of the team working closely with the management team.
If you enjoy working with people and being the example of hospitality during busy times, then this is a job for you.
Working week
On a good day, we have fun with guests, work well together as a team and it is clear who is doing what.
On a less enjoyable day, we are short of colleagues and are rushed and we have to attend to guest complaints.
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- Opening the store
- Serving guests
- Lunch
- Answering questions about the menu
- Serving guests
- Consultation with manager about complaint
- Cleaning tables
- Changing order
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- Serving guests
- Cleaning tables
- Serving guests
- Lunch
- Restocking and cleaning up
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- Serving guests behind the counter
- Making coffee to go
- Lunch
- Serving guests behind the counter
- Cleaning up
- Managing colleagues
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- End of the day cleaning
- Serving guests
- Lunch
- Answering question about menu
- Serving guests
- Sorting dishes
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- Serving guests behind the counter
- Serving guests behind the counter
- Lunch
- Sorting dishes
- Serving guests behind the counter
- Schoonmaken
Firsthand experience
Growth
Growth is one of the four cultural pillars at Le Pain Quotidien. Le Pain Quotidien invests in training, development and team building of all employees. You will receive two weeks training program when you join us. You will be supported by our training buddy and your centre of excellence trainer. Your work mentor will provide guidance with on-the-job learning complimented by job specific online courses. You will have regular catch-ups with your manager and engaging development workshops in our Farming Academy.
Working at Le Pain Quotidien UK
Le Pain Quotidien (French for 'daily bread') is an all day bakery chain founded in 1990 by Alain Coumont. Alain was dissatisfied with the quality of bread in Brussels, so he started making his own sourdough bread using only four ingredients: water, flour, salt and time. Now Le Pain Quotidien has more than two hundred restaurants in fifteen countries, spread over three continents.
- Headquarters in Brussels, Amsterdam, London and Paris
- 5.000 employees worldwide
- Active in 15 countries
- 41% / 59%
- Black outerwear