What is required?

  • High school level
  • Minimum of 6 months in a similar position
  • Good communication skills and attention to detail
  • Strong people and training
  • Effective trainer and a solid Food Safety and Health & Safety knowledge
  • Good command of the English language

What will you get?

  • £10.75 - £11.50 per hour
  • 25 to 45 hours per week
  • 28 vacation days
  • Participation in a non-contractual tronc scheme that can earn you between £2 - £4 per hour depending on how busy your bakery is (including the management team). Participation in a performance-based bonus scheme.
  • Cycle to work scheme
  • Free, nutritious and organic meals while working and generous discounts when off duty
  • Regular socials and team and companywide incentives
  • 6 monthly team survey
  • Up to £200 cash reward for every recommended team member and up to £500 cash reward for every recommended manager
  • Study support and professional qualifications with an industry-leading and apprenticeship scheme
  • In-house training academy offering an exciting portfolio of courses and development paths

What will you do?

  • 45% Serving guests
  • 30% Supervision and on job training
  • 15% Working behind the counter
  • 10% Administration

This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.

Ask a question directly

Vacancy

As a Supervisor at Le Pain Quotidien, you are responsible for everything smooth running of the service. You ensure that the team knows what they are doing, which section they are working in and that they are supported.

You help the team with questions or problems and make sure everyone takes a break on time. You always lead by example and you take pride in your guest care and product knowledge. If you supervise a closing shift, you make sure that everything is cleaned up properly. You may also be responsible for banking and the end of day banking. You are also an important member of the team working closely with the management team.

If you enjoy working with people and being the example of hospitality during busy times, then this is a job for you.

Working week

Supervisor

On a good day, we have fun with guests, work well together as a team and it is clear who is doing what.

On a less enjoyable day, we are short of colleagues and are rushed and we have to attend to guest complaints.

    • Serving guests
    • Cleaning tables
    • Serving guests
    • Restocking and cleaning up
    • Serving guests behind the counter
    • Making coffee to go
    • Lunch
    • Serving guests behind the counter
    • Cleaning up
    • Serving guests behind the counter
    • Serving guests behind the counter
    • Lunch
    • Serving guests behind the counter
    • Schoonmaken

Firsthand experience

A guest orders a dish with an ingredient that is unfortunately just sold out. How do you solve this?

You will promptly inform the guest and suggest a good alternative. You will apologize sincerely and help the guest to make a new choice, if needed. You will make sure that the replacement is delivered promptly. You will have to make sure that their bill was corrected.

Growth

Growth is one of the four cultural pillars at Le Pain Quotidien. Le Pain Quotidien invests in training, development and team building of all employees. You will receive two weeks training program when you join us. You will be supported by our training buddy and your centre of excellence trainer. Your work mentor will provide guidance with on-the-job learning complimented by job specific online courses. You will have regular catch-ups with your manager and engaging development workshops in our Farming Academy.

Host
Supervisor
Assistant Manager
General Manager

Working at Le Pain Quotidien UK

Le Pain Quotidien (French for 'daily bread') is an all day bakery chain founded in 1990 by Alain Coumont. Alain was dissatisfied with the quality of bread in Brussels, so he started making his own sourdough bread using only four ingredients: water, flour, salt and time. Now Le Pain Quotidien has more than two hundred restaurants in fifteen countries, spread over three continents.

  • Headquarters in Brussels, Amsterdam, London and Paris
  • 5.000 employees worldwide
  • Active in 15 countries
  • 41% / 59%
  • Black outerwear

Colleagues

Emmanuel kofi Amponsah - Kitchen Assistant

Why did you decide to work for this company?
Food makes people happy and especially good food makes people happy! There are not many other jobs where you can make people happy every day. It's good to see your regulars come in knowing they've come because they love the food and services you provide as a Kitchen Assistant.

What did you study?
Bsc Marketing and Informatica.

What do you do in your spare time?
Shopping, working out and clubbing with friends.

Lenka - Supervisor

Why did you decide to work for this company?
The favorable working hours, good ambiance and the chances you get offered.

What was your previous job?
Host

What do you do in your spare time?
Spending time with the people I love.

Margot - Student

Why did you decide to work for this company?
Le Pain Quotidien was already known to me, I went there several times for breakfast. My sister started there as a student and once a shop opened near where I lived I saw my chance to start there.

What was your previous job?
Student at Carrefour.

What do you do in your spare time?
Going out for drinks and good food.

Application process

Telephone interview
In-person meeting with a management team member combined with a short trial
You got the job!